Privacy Policy

Effective date: March 1, 2026

Your privacy matters to us. This policy describes how Crypto352 collects, uses, and protects your personal data in accordance with GDPR and applicable EU law.

1. Introduction

Crypto352 ("we", "our", or "us") is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the rights you have in relation to it. This policy applies to all users of our website, Discord community, and any other services operated by Crypto352. We operate in compliance with the General Data Protection Regulation (GDPR) as applicable in Luxembourg and across the European Union.

2. Data We Collect

We may collect the following categories of personal data: (a) Contact information such as your name and email address when you join our waitlist, contact us, or subscribe to any service; (b) Usage data including IP address, browser type, device identifiers, pages visited, and time spent on the site, collected automatically via standard server logs and analytics tools; (c) Community data such as usernames, messages, and interactions you make within our Discord server or other community platforms; (d) Voluntarily submitted information such as preferences, feedback, or enquiries you send us directly.

3. How We Use Your Data

We process your personal data for the following purposes: to provide and maintain the Services; to respond to your enquiries and support requests; to send you updates, newsletters, or alerts you have opted into; to analyse usage patterns and improve the quality of the Services; to detect and prevent fraud, abuse, or misuse of the platform; and to comply with applicable legal obligations. We rely on your consent, our legitimate interests, or contractual necessity as the legal basis for processing depending on the context.

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience and gather analytical data. Essential cookies are required for the site to function and cannot be disabled. Analytics cookies (e.g. via tools such as Vercel Analytics) help us understand how visitors use the site. You may control non-essential cookies through your browser settings. By continuing to use our site, you consent to our use of essential cookies.

5. Data Sharing

We do not sell or rent your personal data to third parties. We may share your data with trusted service providers who assist in operating our platforms (e.g. hosting, email delivery, analytics) under strict data processing agreements. We may also disclose data where required by law, regulation, or court order, or to protect the rights and safety of Crypto352, its users, or the public.

6. International Transfers

Some of our service providers may be based outside the European Economic Area (EEA). Where data is transferred internationally, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to ensure your data receives an equivalent level of protection.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Waitlist and contact data is retained until you withdraw consent or request deletion. Usage and analytics data is typically retained in anonymised form. You may request deletion of your personal data at any time (see Section 9).

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data: the right to access a copy of the data we hold about you; the right to rectification if your data is inaccurate or incomplete; the right to erasure ("right to be forgotten") in certain circumstances; the right to restrict or object to processing; the right to data portability; and the right to withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at crypto352lux@gmail.com. We will respond within 30 days.

10. Third-Party Platforms

Our community operates partly via Discord, which has its own Privacy Policy and Terms of Service. By joining our Discord server, you are also subject to Discord's policies. We encourage you to review them at discord.com/privacy. Similarly, any third-party links on our website are governed by the privacy practices of those third parties.

11. Children's Privacy

The Services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us immediately and we will take steps to delete that information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically.

13. Contact & Complaints

For any questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact us at crypto352lux@gmail.com. If you are located in the EU and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with the Commission Nationale pour la Protection des Données (CNPD) in Luxembourg, or your local supervisory authority.